Why can't I enroll?

Having trouble enrolling? — Here are a few possible reasons why:

  • Identity Verification: Your identity could not be verified based on the information provided.
  • Incorrect Information: You may be entering incorrect information. Please ensure that you're entering your personal details correctly. 
  • Eligibility: You're not eligible for an Evergreen account at this time.

If you have any further questions, please contact us via in-app chat or via email at support@evergreen.money for further assistance.