How do I lock or unlock my virtual card?

How do I unlock/lock my digital Evergreen VisaⓇ debit card?


Misplaced your debit card? It’s easy to instantly stop purchases temporarily. Follow the instructions below:

  • Sign in to
  • Scroll down on the “Overview” page
  • Select “Account Info”
  • Select "Lock Card"
  • Select the toggle switch to change the status of your card
  • The Lock switch turns green to show your card is temporarily suspended


Once you have located your card, use the same steps as noted above to unlock it and the “Lock Card” toggle switch should turn back to gray. 


If you are not able to locate the card, keep the block on your card and select “Report Lost, Stolen or Damaged” for instructions on how to order a replacement card.