If you think someone has used your debit card without your permission, follow the steps below and contact our Client Service team either through secured in-app chat or by calling 1-844-383-3874.
- Sign in to app.evergreenmoney.com
- Scroll down on the “Overview” page
- Select “Account Info”
- Select “Report Lost, Stolen or Damaged”
- If you wish to proceed, select "Yes, Continue"
- Contact the Client Service team to complete the card replacement