How do I replace my debit card if it is damaged or inaccurate?

If you think someone has used your debit card without your permission, or you think it's lost or stolen, follow the steps below and contact our Client Service team either through secured in-app chat or by calling 1-844-383-3874.

  1. Sign in to app.evergreenmoney.com
  2. Scroll down on the Overview page
  3. Select Account Info
  4. Select Report Lost, Stolen or Damaged